GameStop, the world’s largest brick-and-mortar gaming chain, has decided to open normally during the outbreak, even though many u.S. brick-and-mortar stores are closed due to the new coronavirus. But in the end, GameStop succumbed to the surging outbreak and announced that it would stop offering store services on Sunday, March 22, and switch to online e-mail and door-to-door pickup services.
Photo by WiKiMedia
Citingmedia Kotaku, the company’s executives are asking employees not to close down the GameStop line.” “Because the products we sell at GameStop improve the customer’s home-based experience, we believe That GameStop will be listed as an essential brick-and-mortar store and will continue to operate during this period,” the memo said.
GameStop employees and outside media have criticized GameStop for failing to make positive changes to the new crown outbreak. On social media, many Gamestop employees reported that they did not have enough protective measures, such as adequate hand sanitizer and masks, and that the working environment was unsafe and expressed concern about their potential to become infected with the new crown.
Under pressure from all sides, Gamestop announced
Starting this Sunday (March 22), offline stores that are not currently closed will “temporarily stop serving on-site customers” and will continue to process orders for users only online, providing only on-site pick-up and e-commerce courier services. The company says it will continue to serve customers who buy online on GameStop.com and GameStop apps and request pick-up at their local stores.
In Saturday’s announcement, which also addressed all U.S. GameStop employees, they said they would n’no need to work if they were not feeling well and should stay at home if they felt unwell. The company also promised to pay all u.S. employees who have been eliminated for another two weeks at their normal wage rates, based on the average working hours over the past 10 weeks. In addition, GameStop said it would reimburse all U.S. employees eligible for benefits for one month of employee benefits.
George Sherman, GameStop’s chief executive, made the following statement about the company’s new initiative:
This is an unprecedented moment, bringing new information about the COVID-19 pandemic every day. We always put the safety of our employees, customers and business partners first.
We are firmly committed to CDC-directed safety and provide local government orders to retailers in each of our communities. Millions of Americans want GameStop to adapt to the new normal of increasing their time at home, at work, study, and play, and we have taken some practical steps to ensure the safety and health of our employees, customers and partners.
We believe that more security protocols should be in place while this growing demand is being met through door-to-door pickup. As a result, stores that are still in operation will only pick up at the door or deliver at the door to further protect our employees and customers.