April 6 (UPI) — As usage soars, video conferencing platform Zoom has been hit by problems, and school districts such as New York City have even banned the use of Zoom in online classes, according tomedia reports. Yuan Zheng, chief executive, said in an interview on Sunday that the company had “good intentions” despite recent security problems.
“We’re moving too fast… We made some mistakes,” Yuan said in an interview. “We learned our lesson and took a step back and focused on privacy and security. “
Mr. Yuan also said in an interview that he was “really failing as CEO” and that he felt “a responsibility to win back the trust of users”.
Before Yuan’s admission, Zoom, a video conferencing platform, had been going through ups and downs for weeks. As the new coronavirus outbreak continues to spread, Zoom usage has increased dramatically, forcing many people to stay at home and use Zoom to stay in touch, work or learn. In an April 1 blog post, Yuan zheng said the company had 200 million active daily users in March, up from 10 million in December.
However, the platform frequently appears unwanted users to break in and interfere with meetings. Zoom and its users have been so overwhelmed by security issues that the company announced on April 2that it was suspending a 90-day update to focus on privacy and security issues.
But some school districts, including New York City, have banned the use of video conferencing platforms in online courses because of security concerns about Zoom. Other school districts are re-evaluating how and whether to use Zoom.
The New York City Department of Education has told teachers that they should not use Zoom, but should use Microsoft’s peer, Microsoft Teams, for classes. Other school districts are either banning the use of Zoom or are stepping up security measures to use It. Clark County Public Schools in Nevada said in a statement that it had decided to “take great care of the fact that access to Zoom is prohibited because the hack created an unsafe environment for teachers and students.” But the school says it is looking for a solution to restore access to the Zoom platform.
“Zoom takes user privacy, security and trust very seriously,” Zoom said in a new statement released Saturday local time. Zoom was originally developed for enterprise applications… During the outbreak of the new coronavirus, we are working around the clock to ensure that hospitals, schools and other organizations around the world are in touch and functioning… We are proud of our role in this challenging time and are committed to providing educators and other users with the tools they need. “
Earlier this week, the FBI issued a public warning about the frequent “hijacking” of Zoom internet classrooms and conference calls. The AlpineN School District in Utah is reportedly re-evaluating Zoom’s use after a conversation with elementary school teachers was interrupted by a break-in to play pornography. Principal Kyle Hoops apologized on Facebook, saying he would send links through parent messages in the future, not share them publicly, and “may also use other platforms such as Google Meets.”
The Edmonds School District in Washington state has taken steps to tighten security measures for Zoom and other online platforms. Teachers were told that Zoom meeting information, such as e-mail, could only be provided in private forums, and that people attending Zoom meetings did not have to open videos, the report said.
Amelia Vance, head of youth and education privacy at the nonprofit Future Privacy Forum, says people are now confused about how to move forward in the online world.
“When companies like Zoom announced that they would offer all their products free of charge to educators, many people were very grateful,” she said. She also heard educators, school districts and administrators ask if Zoom security was “really a problem.”
Vance doesn’t think cyberattacks are new. She also said that Zoom did initially make it easy for “those who abuse the platform” but that the company now appears to be addressing security issues.
“We’re still working with them,” Yuan said Sunday, referring to the New York school district’s ban, adding, “We want Zoom to be a privacy and security first company.” “