FB settles with content auditor: The latter awarded $52 million for psychological trauma

Beijing time on May 13, according tomedia reports, Facebook agreed to pay $52 million settlement and content auditors litigation. The latter claims to be traumatized by repeated viewing of disturbing material such as child sexual abuse and terrorist images.

FB settles with content auditor: The latter awarded $52 million for psychological trauma

The settlement involved more than 10,000 current and former Facebook reviewers from California, Arizona, Texas and Florida. The lawyers said the men would each receive $1,000 in medical fees and, if necessary, additional treatment costs.

Facebook will also provide on-site guidance and tools to help content reviewers better control how they view images so they can watch less.

“We’re excited that Facebook has partnered with us to create an unprecedented project to help people do things that would have been unthinkable a few years ago. Steve Williams, the plaintiff’s attorney, said, “The damage done by this job is real and very serious.” “

Facebook has yet to comment.

In the wake of the 2016 U.S. presidential election, Facebook has aggressively expanded its content review slot to try to avoid the use of misinformation, violent images, terrorist propaganda and revenge on the site. They adopt new technologies while hiring thousands of new employees to conduct audits. Facebook had 15,000 content reviewers as of the end of last year, but almost all were not direct employees of Facebook and were employed by labor dispatch companies such as Accenture and Kochitech.

Before the settlement, many content reviewers were marginalized by the outbreak because Facebook was concerned about possible security and privacy concerns about working from home. The company has also slowed the pace of content auditors’ return, but has stepped up efforts to vet content through artificial intelligence technology. (Ding Hong)