The Windows 10 May 2020 feature update is already on the line, and while focusing on new features, you need to be aware of a series of issues in the new version, including a serious BUG that could cause the device’s blue screen. Microsoft has now identified three issues that could cause blue screen problems with devices during or after upgrading Windows 10 May 2020, and the devices that are now in problem have blocked the upgrade.
There are currently three known issues that can cause Windows 10 May 2020 blue screen issues, including
Some Conexant audio drivers
The affected drivers will appear in the sound as Conexant HDAudio Driver, with video and game master versions chdrt64.sys or chdrt32.sys under Device Manager, with problem versions including 126.96.36.199, 188.8.131.52, 184.108.40.206 to 8.66.89.00.
When plugging in the ThunderBolt docking station
Devices using the Thunderbolt dock may receive a stop blue screen error when you insert or unplug the dock.
Old NVIDIA drive
Microsoft said the blue screen problem is due to stale drivers, only versions below 358.00 drivers will be affected. So technically, you should be able to use the May 2020 update as long as you update these drivers.
“NVIDIA and Microsoft have identified some incompatibilities between NVIDIA graphics drivers and Windows 10 May 2020,” Microsoft said. Affected devices may experience blue screen stop errors or other problems during or after installation. The affected driver version is primarily a version below 358.000. “
Microsoft says the patch is under development and that devices that use these driver versions have been prevented from upgrading by default. Of course, Microsoft doesn’t recommend other ways to install Windows 10 May 2020 updates, because if you don’t update to drive this BUG, it will still cause a blue screen.
“To protect your update experience, we have imposed compatibility restrictions on Windows 10 devices with the affected Nvidia graphics card driver, and then provide Windows 10 Version 2004 or Windows Server Version 2004 after the drive upgrade,” Microsoft said. “For now, the only workaround is to update the driver to a newer version. Microsoft said it was working with NVIDIA to fix the problem, but did not disclose the release date of the patch.