Last month, Zoom decided to freeze the feature for 90 days to fix vulnerabilities that researchers around the world have discovered. The company then modified the way Zoom works and added new security features to make calls on the app safer. Now, Zoom is planning to add more encryption to the app, but Alex Stamos, the company’s security consultant, confirms that this will only target paying users and organizations.
Security experts have been warning that bad actors are abusing end-to-end encryption to evade detection for illegal activity. Jon Callas, a technology researcher at the American Civil Liberties Union, said the extra charge for functions such as encryption “is a way to get rid of hooliganism.” He added. While Zoom’s efforts to improve security are being enhanced, they are also working to dramatically upgrade their efforts to trust customers.
“Zoom’s end-to-end encryption approach is an ongoing process – from the draft encryption design we just released last week to continuing our discussion slot ingres with which customers it will apply to,” a company spokesman said in a note to the media.
Video conferencing platforms thrived during the coronavirus pandemic, but have been plagued by numerous security issues. These include Zooming, an uninvited guest who hacks into video calls and disrupts video calls with pornography or other shocking content.
However, adding complete end-to-end encryption to each video call will result in customers who come in later being excluded from the meeting, and tighter encryption does not even allow Zoom’s own security team to add itself to the call to help customers in real time.
Zoom released a draft document on May 22out outlining some of its encryption plans.