According tomedia reports, after the new crown epidemic, retailers have made big changes in their operations, such as controlling how many shoppers enter the store at the same time to maintain adequate social distance. Wal-Mart has just announced that one of the changes it has made due to coronavirus will remain indefinitely. That’s the special time reserved for the elderly and vulnerable shoppers so they don’t have to grab merchandise with other customers.
To help people like older shoppers, pregnant women and other vulnerable shoppers buy tight-end items such as toilet paper and milk, Wal-Mart has set aside an hour of shopping for people 60 and older every Tuesday. It also includes shoppers designated as high-risk groups by the U.S. Centers for Disease Control and Prevention.
Wal-Mart also specifies pick-up windows at designated pickup stores from 7 a.m. to 8 p.m. each morning. This time period is targeted at the elderly, as well as high-risk shoppers and first responders.
A Representative for Wal-Mart told USA Today that its shopping hours for the elderly and high-risk groups have now been extended — and will be extended indefinitely. It appeared to be a temporary move when it started in March, but Wal-Mart later extended it until the end of May, and now says it is in place before further notice. Other retailers following this strategy include Target, Dollar Tree and Costco.
Wal-Mart’s extended store time changes are one example of a complete change in the retail experience in many physical stores following the coronavirus pandemic. Other examples include the plexiglass guards installed in front of the cash register and signs throughout the store telling shoppers where to stand in order to maintain sufficient social distance from other shoppers.