Lenovo issues: Acknowledges that Windows 10 May 2020 causes many problems

On May 27, Microsoft officially released an update to Windows 10 May 2020 (20H1/Version 2004). While many device upgrades experience new features, many devices are blocked by Microsoft because of compatibility issues that prevent them from being upgraded.

There are a number of issues with Windows 10 May 2020 feature updates, including compatibility issues, Bluetooth connectivity issues, blue screen issues caused by legacy drivers, and more. Issues that are known to include:

DISM reports an error status.

The variable refresh rate cannot be used on PCs using Intel CPU

Bluetooth connectivity issues in Realtek drivers

Conexant ISST audio drive results in a blue screen of the device

Plug-in Thunderbolt port causes the device to have a blue screen

Always On, Always Connected feature sledging on system randomly

Using GameInput Redistributable may cause apps and games to fail to recognize mouse input

A startup problem occurs at aksfridge.sys or aksdf.sys.

Nvidia GPU driver version 358.00 or earlier results in a blue screen of the device

Recently, there have been persistent updates to the May 2020 feature where users have reported performance issues and random blue screen errors. Now, Microsoft and Lenovo have released update documents acknowledging these new issues in windows 10 May 2020 feature updates.

In the new support documentation, Microsoft has confirmed that your external monitor may be black if you try to do graffiti typing in the Office Word or Whiteboard app after upgrading Windows 10 Version 2004.

Microsoft says the Windows 10 May 2020 feature update causes a black screen on the external display and a reminder that the graphics master in Device Manager is marked as “problematic.” Microsoft plans to address this issue in a future version of the operating system.

Lenovo issues: Acknowledges that Windows 10 May 2020 causes many problems

Lenovo also acknowledged a series of issues with the Windows 10 May 2020 feature update. Some problems have simple solutions, and some require system rollback or wait for Microsoft to fix them.

Synaptics ThinkPad UltraNav Driver Issue

Lenovo also acknowledged a known problem that caused the device to get an error message that said “Failed to load Apoint.DLL, Alps Point device application hashas” (failed to load Apoint.DLL) when using system recovery capabilities.

If you want to fix this problem, you need to follow these steps:

1. Open Device Manager

2. Expand the Mouse and Other Pointer Devices.

3. Select think UltraNav device.

4. Right-click it and update the driver to the latest version.

5. Restart your COMPUTER.

Yellow warning mark on disk drive

After upgrading Windows 10 Version 2004, if a yellow warning tag appears on a disk with BitLocker, try the following steps

1. Right-click on the disk drive.

2. Turn Bitlocker on and off.

3. If you do not use BitLocker, you can disable this feature from Settings, Update and Security, device encryption.

The Movies and TV app

Older AMD Graphics Drivers found compatibility issues that caused The Pc with May 2020 feature updates to have a green border in the Movies and TV app. To resolve this issue, update your AMD GPU driver.

F11 hotkey may not work

Lenovo said the F11 hotkey may not be available after installing the May 2020 update on the ThinkPad X1 Tablet Gen3. Lenovo plans to fix the problem in an update later this month.

Blue screen

Lenovo acknowledges that there are known problems with the May 2020 that can cause a blue screen to crash when restoring the system from sleep or hibernation.

If your Lenovo device has a blue screen issue after upgrading to the May 2020 feature update, Lenovo recommends that you roll back to Version 1909 or earlier.

Lenovo issues: Acknowledges that Windows 10 May 2020 causes many problems