Survey: Americans distrust social media giants making decisions about content

A poll released Tuesday by Gallup and the Knight Foundation found that a majority of Americans do not believe social media companies monitor content on their platforms,media reported. The survey found that 80 percent of Americans don’t believe big tech companies can make the right decisions — deciding what can be found on their sites and what should be deleted.

Survey: Americans distrust social media giants making decisions about content

The report shows that people, especially conservatives, do not trust the government to make these decisions than social media companies. The investigation is understood to be focusing on the threat posed by free speech and misinformation online.

“We have a conflict of values on the web,” Sam Gill, senior vice president and chief project officer of the Knight Foundation, said in a press release. People love online freedom, but they’re worried about getting hurt — they don’t know who they can trust to make content decisions. “

In principle, most Americans also support Section 230 of the Communications Code Act, which protects Facebook, Twitter and other online companies from liability for content posted by their users. While President Donald Trump and some members of Congress are pushing to reform the law, the survey found that nearly two-thirds of Americans support retaining existing regulations. Individuals and groups supporting the provision say Section 230 protects freedom of expression and allows for the existence of an open market for ideas.

Late last month, Mr. Trump signed an executive order aimed at ending legal protections for social media companies such as Facebook and Twitter, so that they do not have to be held legally responsible for content posted on their websites. Earlier, Twitter decided to label Two of Trump’s tweets about mailing ballots as “potentially misleading information.”

The results of the survey are based on two self-filled online surveys, in which investigators randomly selected U.S. adults 18 and older. The first group of surveys was conducted in December 2019 with 1,628 participants and the second round was conducted in March this year with 1,449 participants.