Since electric car maker Tesla’s Fremont plant in California resumed operations and restarted delivery of the new crossover Model Y, many new buyers have complained of serious quality problems with the new car,media reported. It is not uncommon for new cars to experience quality problems in the early stages of production, after all, automakers are still struggling to adjust their production processes, and quality control can lead to more problems as capacity increases. However, as far as Model Y is concerned, this seems to be a more serious problem than ever before, even by Tesla’s standards.
The forum was packed with new buyers, who scrambled to report the new Model Y car and refused to take the car. In some cases, Tesla has even voluntarily cancelled deliveries because of these problems. Tesla is pushing for accelerated deliveries at the end of the quarter as usual, trying to increase deliveries by the end of the fiscal quarter. But due to the new crown outbreak, it did not produce any cars at its Fremont plant for a full month, which affected delivery.
Several buyers of the new Model Y said Tesla had contacted them to tell them there was a defect in the new car they had planned to deliver by the end of June, which had to be delayed. Last week, Elon Musk, Tesla’s chief executive, sent an email to employees about Model Y production, stressing the need to reduce the number of Model Y overhauls, which means the Model Y needs a lot of work to do when it comes offline.
More worryingly, Tesla is still trying to deliver the apparently flawed Model Y. Maryland owner Riley Dove ordered Model Y last month and went to a Tesla store last week to pick up a car, but had to refuse to take it because of paint and decoration issues, dents in the seats and tight seatbelts.
One of the biggest problems is that the rear seat is not fixed to the car chassis. In the past few weeks, many new buyers have raised the issue when buying Model Y. Kevin Huang, another new Model Y owner, posted a photo of the same problem, saying he liked the car but was disappointed with its quality control.
Many car owners have reported similar problems, with quality issues leading them to refuse to receive or having to take advantage of Tesla’s seven-day return policy. Last week, Musk acknowledged that Tesla had problems with the Model Y’s assembly.