Tesla has updated its after-sales service terms to halve the warranty time for touchscreens and media control units from the previous four years to 80,000 kilometers to two years and 40,000 kilometers (25,000 miles), whichever comes first. According tomedia, the fault of the touch screen and media control unit is mainly related to the excessive wear of eMMC flash memory in the MCU. So the choice of halving service time has led to direct and absurd comments.
Earlier this year, Tesla also offered a $2,500 upgrade to the second-generation MCU. But according to the official website, MCU2 also appears to cover the new warranty terms.
Taken together, Tesla’s decision was somewhat disappointing. Tesla has previously introduced system updates in an attempt to fix the MCU’s built-in flash memory wear too fast fault, but the whole thing, Tesla lacks effective communication. Moreover, the cost of replacing mcUs is a bit of a loss compared to the sense of loss that consumers bring.
In addition, the warranty update comes just weeks after the U.S. High-Speed Safety Board investigated Tesla for a MCU fault.