The Google Crawler program simulates shopping, adds items to the shopping cart on the e-commerce website to check the price, and then goes back, leaving a large pile of useless shopping carts that add items. For more than a year, merchants on e-commerce sites have discovered a mysterious buyer, using very common names such as John Smith shopping on their site, adding only one item to their shopping cart at a time, and then disappearing without a trace, leaving dozens of orders.
Many clues point to Google: The buyer used Gmail mailboxes such as email@example.com, firstname.lastname@example.org, and so on, at the location of Google’s headquarters in Mountain View, California.
WSJ contacted Google to search for the giant and later admitted that John Smith was the company’s bot to ensure that the product was packaged at the same price as the list price on the Google Shopping platform.
A Google spokesman said they use automated systems to ensure that consumers get accurate price information, ensuring that the list price is the same as the price they add to the shopping cart. If the price verification is not passed, the automatic system will refuse to approve the item on the shelves.