Tesla’s Models made in China are market leaders in quality, according to a new survey. Interestingly, Tesla has the lowest quality score in terms of quality for cars made in the United States. Tesla ranked lowest in the J.D. Power 2020 quality study earlier this year — 250 questions per 100 cars.
The quality survey was based on about 1,250 Tesla owners, the vast majority of whom were Model 3 owners.
Surprisingly, a similar survey in China showed Tesla’s Model 3, made in Shanghai, leading the market in quality.
In the past quarter, passenger cars in China received an average of 37.2 “complaints” about quality per 10,000 vehicles, according to a new survey compiled by Car Quality Network.
During the same period, the domestic Model 3 received only 0.7 complaints – the highest quality level.
“From the second quarter of 2020, the U.S. brand has a bright spot,” the report reads. A total of 2 models were included in the list, and both were in the top 10. Among them, the domestic Tesla Model 3 with excellent complaintsales ratio, the first time to pped. It is also the first time in recent years that a U.S.-branded model has won the championship. Another of the top-ranked models, the Chevrolet Cruze, also performed well this quarter. Its share of complaints and sales was significantly lower than in the first quarter. “
Tesla came last with a clear lead in one survey, while in another it came in first with a clear advantage. It’s quite an amazing difference.
Tesla CEO Musk has been praising the quality of the Gigafactory Shanghai team’s work, so it’s true that there’s a big difference in quality, but it seems a bit of a surprise.
But statistically, there may be other factors that are not taken into account.
For example, while the China survey is only for the last quarter, it may take into account all cars, regardless of production date and mileage. Tesla only began delivering the Model 3 in China about eight months ago.
But in any case, the figures seem to suggest that Tesla’s manufacturing capacity in China makes it much better than its U.S.-made models.
Of course, the carmaker can learn all the lessons from the Fremont factory leak.