On the morning of August 10, microsoft updated its Microsoft service agreement after media reports. Under the agreement, if the U.S. government imposes a ban on Microsoft, Microsoft may not be able to continue to support Windows services and will not be able to bear any consequences as a result and will do its best to avoid the impact. The incident sparked a heated debate among netizens.
In response, Microsoft said that some individual social media recently on Microsoft’s terms of service global update rumors, is not true. Our commitment to providing services to Chinese users is unwavering.
According to media reports, the update agreement is on August 1, 2020 and effective October 1, 2020. Some media quotes headlined “Microsoft’s new statement: No responsibility for the interruption of Windows in China.”
In the limitation of liability options in the Microsoft Services Agreement, it does have “no liability or obligation for Microsoft to perform or delay the performance of microsoft’s obligations in cases beyond Microsoft’s reasonable control (e.g., labor disputes, force majeure, war or terrorist acts, vandalism, accidents, or compliance with any applicable law or government order). Microsoft will do its utmost to mitigate the impact of these events and fulfill its unaffected obligations”.
But in practice, this is not Microsoft’s latest agreement. This text is exactly the same as Microsoft’s July 1, 2019 release. It is also understood that Microsoft has cited the relevant statements for at least 2016.
In addition, there are 14 new content in Microsoft’s updated service agreement, but most of the relevant line-of-business content regulations change, did not find “no support for Windows services” and other similar expressions.