Microsoft’s email service Outlook failed again on October 1, 2020. The e-mail service experienced a significant failure in Asia and users were unable to access their messages. Users who try to log in to Outlook have been receiving “Something went wrong” error messages since this morning. Although Outlook has been a problem since the morning, users say they can still access email services using Android and Windows apps. The failure also affected users of the Microsoft Office 365 Productivity Suite.
If you want to access your email, you should consider using Android or Windows apps, but these apps will only work if you’re already signed in to the email service.
Some users are also said to be having problems accessing their Microsoft accounts: error code 503 Unavailable, which appears when accessing outlook web, and a problem finding an account. Click Next to try again. When a user tries to send an email using Outlook, they encounter more different error messages.
In a failure information report posted to the Management Center, Microsoft confirmed that users could not access Outlook and Exchange Online accounts on the Web through Outlook. Microsoft said its survey showed that only users based in India were affected, but it would share more details later today.
It’s worth noting that some of Microsoft’s services also experienced hours of disruption last week, but these problems were later resolved.
Microsoft plans to roll out some new improvements to Outlook in the coming weeks. Outlook’s update, for example, will introduce support for suggested replies and scheduling meetings based on Outlook’s calendar, as will support for emoji responses early next year.