Microsoft’s experiment with the shape of a collapsible phone is under way, using a dual-screen design to provide a truly productivity-conscious experience. In most cases, good hardware is clearly visible, and evaluator reviewers say Surface Duo is cool to use. Unfortunately, surface Duo owners have been reporting software and default gesture-based experience issues.
Ironically, the dozens of bugs that users tag on online forums have nothing to do with Surface Duo’s dual-screen design.
Bugs in Surface Duo’s software have been affecting the phone’s stability, which seems to hit many users, including reviewers. But it’s no surprise, because Surface Duo is the first generation of hardware, and new form factors often make unexpected mistakes.
Microsoft today pushed for the first version of the update to fix the $1,399 phone. Earlier today, Microsoft began rolling out the October update to early adopters of Surface Duo. The latest update comes with multiple bug fixes, but unfortunately, users didn’t get the new camera features that were compromised in this update.
The October 2020 surface Duo update pushes the system version to 2020.910.70 and can only be downloaded by users who have the unlocked version of the device. For those who use AT&T, Microsoft says the update will be available soon after it is verified by the carrier.
The Surface Duo update brings improvements in call stability and experience, as well as improved touch stability and a single-screen experience on Facebook Messenger. In addition, some users pointed out that Microsoft has also improved the performance of the dual-screen optimized Edge browser.
If you’re one of 10 users who’re constantly had problems using a Surface Duo phone, applying the latest updates is the best way to do so.
Microsoft is already preparing for the November update for Surface Duo, and bug fixes are expected.