If you’ve experienced rocker drift during the game, be sure to know that this is a very annoying problem. Rocker drift means that even if the rocker is in a neutral position, the handle still records the input from the rocker. Although it can sometimes be repaired by recalibrating the rocker, if the problem is caused by a hardware failure, it can usually only be repaired and will undoubtedly increase the burden on the player if it is out of warranty.
Nintendo isn’t the only company to be mired in a legal dispute over rocker drift, and in April Microsoft was hit with a class-action lawsuit over a similar issue with the Xbox One handle. Now, the plaintiff has also included Xbox Elite Series 2 in the lawsuit, saying the handle rocker will drift due to a power meter failure.
Video Games Chronicle states: “There is a known design defect in this component that is similar to grease lubricants. This defect causes the resistance material to scrape off the curved track, resulting in unnecessary movement without user input.”
In the lawsuit, the plaintiffs said Microsoft was well aware of the mechanism, but never informed customers of the defect. After the exposure, Microsoft was reluctant to take responsibility and refused to replace the faulty handle for free. Counsel argues that the 90-day warranty should not apply to known defects.
“The defendant did not disclose the vulnerability and refused to repair it free of charge when it appeared,” the lawsuit reads. Since at least 2014, there have been a number of consumer complaints about rocker drift in the Xbox One handle.”
Donald McFadden, the lawsuit’s representative, claims he bought the Xbox Elite handle for $179.99 and the game stick began to drift three or four months later. He then purchased a second handle, but it took a similar time to encounter the same problem.