The NHS’s COVID app has made a mistake that could have left thousands of people unaware they have been exposed to the new coronavirus and need to be self-isolated,media have reported. Since September 24, more than 19 million people have downloaded the English-language new crown contact tracking app, but it has set up an error in recording whether the distance between these people is enough to spread the new crown virus.
The news comes after England announced a month-long blockade.
The Sunday Times first reported that the number of users receiving potential exposure hazard warnings was “staggeringly small” because the app set the wrong risk threshold for recording human-to-human contact.
Although the technology should have identified people who were close enough, it recorded users too far away.
Sky News has independently confirmed the problem and understands that most of the phantom notifications about the exposure – which the Department of Health has told users to ignore – are actually true.
Android devices have been the hardest hit, meaning the error has hit low-income smartphone users particularly hard, according to the Sunday Times.