Xinhua News Agency: Tesla’s malicious dump is an unreasonable arrogance to Chinese consumers

Tesla Motors (Beijing) Co., Ltd. recently filed a recall plan with the State Administration of Market Supervision and Administration in accordance with the Regulations on the Administration of Recall of Defective Vehicle Products and the Measures for the Implementation of the Regulations on the Administration of Recalls of Defective Vehicle Products, and has recalled some imported Model S and Model X electric vehicles from now on.

Xinhua News Agency: Tesla's malicious dump is an unreasonable arrogance to Chinese consumers

Some vehicles covered by this recall experience an initial crack in the front suspension rear link ball head bolt, which may extend and cause the ball head bolt to break while continuing to use the vehicle. In extreme cases, the conical seat of the ball head may be removed from the steering section, affecting the handling of the vehicle, increasing the risk of accidents and presenting safety hazards.

But in a letter to the National Highway Traffic Safety Administration (NHTSA), Tesla denied that its vehicle suspension was a hazard and said the damage was not a quality problem, but rather an abuse by some Chinese owners, according to media reports. “We can only opt for voluntary recalls, otherwise we will be burdened with a heavy administrative burden.”

The author is concerned about the Chinese car recall for many years, this kind of recall in China, in the United States mouth hard-throwing pot strange thing is the first time to see. In the early years, because of the lack of recall regulations in China, there have been cases of manufacturers recalling abroad, not in China.

The recall notice, which studies China’s auto recall network, makes it clear that the recall was carried out under the circumstances of a defect investigation initiated by the State Administration of Market Supervision and Administration. That is to say, in accordance with China’s recall regulations, Chinese regulators after receiving the relevant clues to start a defect investigation in accordance with the procedures, affected by the investigation, Tesla Motors (Beijing) Co., Ltd. decided to take recall measures to eliminate safety hazards. Cars have been recalled in China, car companies overseas do not recognize the accounts, the pot of Chinese user habits and regulatory pressure, this “Tesla arrogance” is not used to.

Article 15 of the Regulations on the Administration of The Recall of Defective Automobile Products stipulates that if the product quality supervision department under the State Council investigates that there are defects in the automobile products, it shall notify the producer to implement the recall. If the producer considers that there are no defects in his automobile products, he may, within 15 working days from the date of receipt of the notice, file an objection with the product quality supervision department under the State Council and provide supporting materials. The product quality supervision department under the State Council shall organize experts who have no interest in the producer to demonstrate the supporting materials and, if necessary, conduct technical testing or identification of automobile products.

In other words, China’s recall rules leave room and procedures for auto makers to challenge defect findings. If the manufacturer does not agree with the defect investigation results, can be fully through the official channels to object, and in accordance with the procedures for the relevant technical testing or identification. Tesla’s talk of putting pressure on Chinese regulators overseas is untenable. That said, since the media reported the “shake-off incident”, Chinese regulators should be generous to release detailed evidence of a detailed investigation into defects in Tesla-related models, so that owners at home and abroad know the truth and see if it is “inappropriate use by Chinese users”. At the same time, relevant investigation information should be communicated to regulatory authorities in other countries that have information cooperation mechanisms. After all, for defective cars on the road, driving on any country’s roads can be dangerous.

As the back-wave representative of new energy vehicles, Tesla has become a star technology company with a market capitalization that surpasses that of traditional car companies such as Toyota. But in order to drive long-term, we must first learn to abide by local regulations and protect the legitimate rights and interests of car owners. Otherwise, soaring share prices will hardly be the jacks that underpin quality problems.

Article 15 of the Regulations on the Administration of Recall of Defective Automobile Products also stipulates that if the producer neither implements the recall in accordance with the notice nor raises any objection within the time limit stipulated in the second paragraph of this Article, or if the product quality supervision department under the State Council organizes the demonstration, technical testing and appraisal in accordance with the provisions of the second paragraph of this Article to confirm that the automobile product is defective, the product quality supervision department under the State Council shall order the producer to carry out the recall; That’s what makes auto makers talk about a tiger-colored recall (a real mandatory recall). Once caught in this situation, the manufacturer’s reputation, reputation, goodwill will be damaged by malicious concealment defects. Since China’s auto recall regulations were put into effect on October 1, 2004, there have been no real mandatory recalls in China. Will there be? Hopefully there will be.

Text . . Nanchen