In the newly released support documentation, Microsoft acknowledges the black screen BUG that exists in the Windows 10 May 2020 (20H1/Version 2004) feature update. Black screens, which occur primarily on devices with external secondary displays, can have an impact on office productivity suites, although some users have reported similar problems on the primary display.
Microsoft has now released a new cumulative update through Windows Update, which has finally fixed the black screen issue. The issue was first reported in May this year, primarily because it darkens the screen when using Office applications. The fix also applies to Windows 10 October 2020 (20H2/Version 2009), after all, the two feature updates use the same core components.
The browser data loss error remains unresolved
Windows 10 Version 2004 and later also has synchronization issues with chromium browsers. Since the May 2020 feature update was released, users have reported that Chrome and Edge browsers stop syncing data and that browsing data resets after a restart.
In August, a Microsoft spokesman said the company had acknowledged the problems and was actively investigating the cause, but that the issue had not been properly resolved as of November. Over the past few weeks, more and more users have started reporting that Windows 10 is removing cookies from their devices. When this happens, Chrome or other apps ask the user to sign in after each restart.
Both Microsoft and Google are aware of the problem and are expected to release fixes later this year. “We (Microsoft) are working on a fix for this issue, but due to the nature of Windows Updates, it will take longer to be released through monthly service updates,” Microsoft said.