In a major study published this week, Mayo researchers used the System Availability Scale (SUS) to find that the Modern Electronic Health Archive (EHR) is less user-friendly than Microsoft Excel. EHR’s SUS score is 45, also lower than GPS, Amazon and ATM and Google Search.
The latest electronic health files and related systems were studied between 12 October 2017 and 15 March 2018. The study, using the American Medical Association’s master archive of physicians, sampled U.S. doctors from all areas of expertise and “over-sampled non-major nursing professions.” In all, they collected 5,197 complete surveys. *
According to the latest study, 25% of respondents who randomly completed the initial electronic survey (1,250 out of 5,197) completed a sub-survey assessing their EHR availability. The sub-study included 10 questions, ranging from “totally disagree” to “total consent.” The latest study is named after Mayo’s clinical paper collection, “The Link between American Physicians’ Perception of Electronic Health Archives and Job Burnout.”
Above: Through Mayo Clinic S, “The Electronic Health Records (EHR) System Availability Scale (SUS) score based on the analysis reported here, compared it to other industry studies, and mapped everyday products to the product scale. Acceptable range and percentile score.
The researchers cross-referenced the results with doctor burnout measured using MBI. MBI shows whether an individual is considered “professional burnout” based on the component score for de-personality or emotional failure.
Above: Through Mayo Proceedings, “The percentage of respondents who were assigned (A) emotional fatigue scores through the System Availability Scale (SUS) in the 10-point category, (B) personality disintegration score, and (C) burnout. “
“SUS scores were associated with emotional fatigue, disintegration of personality and overall burnout, and as sUS scores increased, scores of emotional fatigue and disintegration decreased, and overall prevalence of job burnout decreased,” the study said. “
It is important to note that some professions with a higher risk of burnout are rated better than those with a lower risk of job burnout. “This finding suggests that the relationship between EHR availability and burnout may not be due to the fact that more burnout physicians are less satisfied with their EHR scores. “
In short, there is a lack of modern physician-aware electronic health file (EHR) availability. There is much room for improvement in the way the Electronic Health Archive in the United States processes data and allows access to and use it.