After Windows, Microsoft withdraws updates for Office 365 clients

In this month’s Patch Tuesday event, updates were released to Office 365 clients as well as the release of cumulative updates for Windows 10 systems, but both updates were promptly withdrawn due to an error. After Yesterday’s announcement that Microsoft was withdrawing the Windows 10 Autopilot update “KB4532441”, Microsoft today again announced that it had withdrawn the update to Office 365 due to a download error.

After Windows, Microsoft withdraws updates for Office 365 clients

In an update announcement on December 11, Microsoft explained that office 365 ProPlus users may be preventing the update from completing when they try to download an Office 365 client update through Configuration Manager. Officials have not provided details of the download error.

Microsoft says it may have one of three error alerts when downloading this month’s update, including

Error: Content ID could not be downloaded

Error: Invalid certificate signature

Error 0x800b0004: TRUST_E_SUBJECT_NOT_TRUSTED the object is not trusted by the specified operation

According to the officially linked technical support documentation, one of these errors occurs after any channel from Verison 1902 (Build 11329.x) and later installs office 365 client updates. The previous version of Verison 1902 was not affected.

According to the affected version of Office, including

Office 365 Client Update – Semi-annual Channel Version 1808 for x64 build edition (Build 10730.20426)

Office 365 Client Update – Semi-annual Channel Version 1808 for x86 build edition (Build 10730.20426)

Office 365 Client Update – Semi-annual Channel Version 1902 for x64 build edition (Build 11328.20492)

Office 365 Client Update – Semi-annual Channel Version 1902 for x86 build Edition (Build 11328.20492)

Office 365 Client Update – Semi-annual Channel (Targeted) Version 1908 for x64 build 11929.20516

Office 365 Client Update – Semi-annual Channel (Targeted) Version 1908 for x86 build 11929.20516

Office 365 Client Update – Monthly Channel Edition 1911 for x64 build 12228.20364

Office 365 Client Update – Monthly Channel Edition 1911 for x86 build Edition (Build 12228.20364)

Office 365 Client Update – Monthly Channel (Targeted) Version 1911 for x64 build 12228.20364

Office 365 Client Update – Monthly Channel (Targeted) Version 1911 for x86 build edition (Build 12228.20364)

Microsoft says it has undone these updates and is no longer continuing to provide updates to Office 365 devices. There is no ETA available about when they should be republished.

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