Two years ago, Microsoft launched the Harman Kardon Invoke Cortana Smart Sound for $199. But in the past year alone, the price has been cut, and Microsoft has cleared the market for $100. Limited by Microsoft’s adjustment to Cortana, user feedback for the smart speaker, which was purchased in bulk, could not use the underlying features.
Microsoft recently announced Cortana’s strategic shift from the previous consumer market to business and productivity, and removed many consumer features from the Windows 10 Version 2004 update, including Bing’s instant answers, jokes and other voice-assistant conversations, timers and more.
As a result of this strategic adjustment, many users who purchased Harman Kardon Invoke Cortana Smart Sound have been unable to use Cortana Voice Assistant since yesterday. One user complained:
Since yesterday, multiple of my Harman Kardon Invoke Cortana Smart Sound siphone sits have not been able to create reminders or add them to the list. After I gave the ‘remind me to’ or ‘add to list’ commands, the feedback to me was ‘Sorry, I can’t help with that’ (sorry, there’s nothing I can do). Music, weather and regular searches are also working. Is this a background issue? I’ll reset one to see if the problem has disappeared, did anyone else notice it?
Update, the “Alexa, open Cortana” command is no longer available on my Echo device.
Another user indicated that
coordinates of the United States. Any Cortana skills are invalidated except laptops and desktops. Neither Invoke responded.
Another user wrote
I’m having the same problem. Now my two Invokes are basically scrapped. Some users posted the same story in the Microsoft community. Microsoft didn’t offer any useful advice in the post on Microsoft Answers, but more and more users complained.