Earlier this year, foreign media reported that domain name registrar Web.com had been hit by hacking and data breaches. A follow-up investigation found that two of its subsidiaries, Network Solutions and Register.com, were not immune. The incident occurred in late August, but was not known to the company until a few weeks ago, the report said. Attackers have access to private information about customers, but Web.com not to say how many people were affected, with millions speculated.
(Screenshot via Beta News)
“The attacker accessed the customer’s contact details, including name, address, phone number, email address, and information about the services the company provides to a particular account holder,” Web.com explained.
Although Web.com emphasizes that the attacker failed to access credit card and payment information, customers are advised to change the password.
Network Solutions and Register.com issued the same security statement: “We determined on October 16, 2019 that a third party obtained unauthorized access to a limited number of our computer systems in late August 2019.”
Immediately after the incident, it joined forces with an independent cybersecurity firm to conduct a comprehensive investigation to determine the specific data and customer scope affected. The matter is also being reported to federal authorities and an informed customer is being sent.
The companies claim to maintain customer information as their core mission, and their commitment to protecting customers from misuse of information has invested heavily in cybersecurity and will continue to do so.
But because of concerns that account information may have been misused, we would advise customers to change the appropriate password, after all, the attacker may have touched the information of millions of customers. As for the progress of the investigation, please also keep an eye out for follow-up reports.