After a lot of user feedback on Reddit and Microsoft’s official support forums, Microsoft has finally admitted that kb4534310 and KB4534314 updates have led to Windows 7 wallpapers being replaced by black screens. A number of devices, including businesses, have this problem that prevents Windows 7 users from changing wallpapers.
(Instagram via Windows Latest)
In the latest support document, Microsoft acknowledges that the problem does exist and states: “When KB4534310 is installed, the desktop wallpaper may appear black when it is set to Stretch.” Microsoft is committed to providing fixes, but only to “organizations that have purchased Windows 7 Extended Security Updates (ESU).”
The temporary solution is to set custom images to other options than Stretch, such as Fill, Fit, Tile, center, or select custom wallpaper that matches the desktop resolution. For regular Windows 7 devices that don’t have to purchase extended support services, it means that you can’t set wallpapers by choosing Stretch mode.