Citingmedia, Amazon mistakenly sent a fitness device weighing at least 29 kilograms to a 79-year-old man, and after the error was found, Amazon refused to bring it back, saying it was left to the elderly man. Tony Harding, who is retired, said he ordered 20kg of logs on Amazon a month ago, but received gym equipment.
After arriving with the box, the delivery man also asked Tony Harding’s neighbor if anyone had booked the equipment and was told he would have to contact Amazon because someone else would be responsible for the return.
“When I pointed out that the package was still with Nero Sports sport bikes, the delivery man also said that the logs I had booked might be in the box,” Harding said. By then the delivery man was halfway there and I was shocked by the suggestion. “
When I realized, I suggested he should take the package back, or at least check whether other people in the Bristol area should receive a fitness bike. He then said he was only responsible for delivering the package and not for getting the package back.
Interestingly, the man did contact Amazon and asked for his 20-kilogram log to be sent. Amazon staff agreed to send the correct package, but again refused to retrieve the gym.
Harding added: “Amazon then contacted me and said that if no one came to pick up the bike within 48 hours, I would be free to dispose of it.” If I had a gym habit, I might still feel free access to my gym equipment. But I’m not used to it. “
After the news broke, Amazon said it would investigate, but did not provide further details. Amazon has also been misdirected before, sending the wrong product to a group of customers on Black Friday, some of whom said they received condoms, dog food or dishwashing, rather than Nintendo consoles.