Uber confirmed Monday that it has temporarily shut down about 240 user accounts in Mexico to prevent the spread of the coronavirus,media CNET reported. The new coronavirus outbreak, which began in Wuhan late last year, has spread rapidly and has been confirmed in several countries, including Europe, the Middle East, Australia and the United States.
Uber’s Mexican unit said in a statement on Twitter that it temporarily shut down some accounts in Mexico because users had been in contact with two drivers who may have been exposed to the virus. The news was first reported by Bloomberg.
As of themedia press release, Mexico has not found a confirmed case of coronavirus infection. But Uber said it received information from Mexico City’s health department about a passenger identified as a possible carrier of the virus. Based on this information, the taxi company temporarily shut down the accounts of two drivers who were transporting the passenger and about 240 passengers who came into contact with the driver.
“We have a dedicated online portal for public health agencies to contact Uber for information about passengers and drivers,” an Uber spokesman said in an emailed statement. We will take action against any user account as recommended by the relevant authorities. Uber says it has had many experiences working with public health authorities around the world to respond to public health emergencies.