On January 14, 2020, Microsoft pushed the Last Update to Windows 7 users. Last month’s “Tuesday Patch,” however, brought a bug that turned desktop wallpapers into black. After spit feedback from a large number of users, Microsoft promised to fix the problem and then released the patch on January 31. Embarrassingly, then Windows 7 users experienced a headache that prevented their PC from shutting down.
(From: Microsoft, via Neowin)
ZDNet quoted the problem as preventing users from shutting down their PCs, along with a report message that said ,”You don’t have permission to shut down this computer.”
Fortunately, while the software giant sits not yet aware of the problem, hands-on people have come up with some temporary solutions.
Windows Central quoted Reddit user dinil007 as saying that we could try to adjust our group policy.
(1) Open the ‘Run’ window, enter ‘Gpedit.msc’ and execute;
(2) Go to Computer Settings – Windows Settings – – – – – Local Policy – -Sgt; Security Options;
(3) Double-click user account control – run in administrator mode;
(4) Open the command prompt (cmd), enter ‘gpupdate / force’ and execute;
(5) In order to implement the change, the system must be forced to restart;
(6) Can press Winkey and R, enter ‘shutdown -r’ and run it.
Note that the above is only available to users running Windows 7 Pro, Ultimate, Enterprise (Home and other versions require alternative methods).
The Windows Club offers another solution that involves some modifications to the registry editor:
Windows 7 Home users can press the ‘CTRL-ALT-DEL’ key combination and use the power option in the lower right corner to try to turn off the PC.
Or press the ‘Windows and L’ key combination, log out of your current account, and then turn off or restart your PC via the power option.
Finally, although many users have already submitted feedback through channels such as Microsoft’s Official Support Forum, we are curious that Microsoft will be able to launch a follow-up patch on Patch Tuesday this month, given that Windows 7 has terminated technical support for the general consumer market.