Another year after jd Power released a new year’s reliability study,media reported. To see how different brands of cars are doing three years after they hit the road, the company scrutinized 36,000 feedbackfroms from the original owners of the 2017 cars. For the newcomer Genesis, it has done a pretty good job in the first year of the survey.
In the 2020 survey, the Hyundai luxury car brand is the highest-ranked luxury car brand, and it beat all the other brands. JD Power is understood to be measured by what it calls the PP100, the problem for every 100 vehicles over the three-year term.
According to this test method, the lower the score means that the better the car performs. As you can see, Genesis scored only 89 points, well below the industry average of 134.
Among mass-market brands, GM’s Buick won with 103 points, well below the industry average. Genesis remains number one among all brands, including luxury cars and Volkswagens, with Lexus second, Buick third, Porsche fourth and Toyota in the top five with 113 points.
Since there are winners and of course there are losers, and at the end of the line is Land Rover, whose score of 220 is well below average. Chrysler came in second with 214 points, but that’s a significant improvement from the 2019 survey.
Big brand Cadillac finally scored 131 points, down from 166 last year. Mazda, Lincoln, Ford and Volkswagen also made significant progress in this year’s study.
Lexus’ ES became the most reliable model in the specific model rankings, scoring just 52 points, the lowest score ever recorded by JD Power. This year, the Nissan Leaf received the highest honor in the compact car space. This is the first time an electric car has won the award.
But if there’s any doubt here, what about Tesla? Here’s a note: Since JD Power needs permission from automakers to contact owners, and Tesla doesn’t give it the green light in all the states that collect data, the report doesn’t reflect a real sample of Tesla’s cars.