After withdrawing the issue update KB4524244, Microsoft today again acknowledged that KB4532693 will also have problems and is currently under active investigation. “Microsoft acknowledges that these known issues do exist, and our team of engineers is actively looking for solutions, ” says one Microsoft staff er. “
The Microsoft support team says it can solve the problem by creating a new user account on the affected PC and manually transferring files from the temporary user account file to the new account. “We created a new local account and then transferred the profile from the temporary account to the new account, after which we deleted the temporary account,” the Microsoft employee said. “
Natural users can also recover your data by uninstalling cumulative updates. Some users, however, said they could restore their files, but most said they could not recall their lost personal account files at all.
In addition, after installing the KB4532693 update, the user also experienced a blue screen and boot failure. It is unclear whether Microsoft has launched an investigation into the updated issue.