Public trust in the technology industry has waned worldwide, while support for regulation of the technology industry has increased, according to a report by edelman, a communications company. Global technology trust fell 4 per cent, with the US down 7 per cent and Australia down 6 per cent, the report said. More than 60 per cent of respondents said they were concerned that technology was growing too fast and that the government did not know enough about it to fully regulate it. Another 66 percent said they were concerned that technology would make it impossible for people to know what people see or hear.
In his report, Edelman said the decline in trust underscores the importance of transparency among technology companies about the potential negative impact son of technology. About 54 percent of respondents to the study said their trust in technology companies would increase if they communicated potential negative impacts.
The report surveyed more than 34,000 respondents in 28 markets around the world.
“The loss of trust in the technology sector continues,” Sanjay Nair, Edelman’s head of technology, said in a press release. “The loss of trust may be small, but it reflects a persistent concern that technology companies are not providing enough social preparation for innovation. “
The full report is available on the Edelman website.