Google Contacts is an app that lets users back up and sync contacts to google accounts across Android devices, but the app can’t sync some of your contacts if you’ve saved them to your phone’s local storage. This means that if a user accidentally loses their phone, they can’t retrieve these locally stored contacts through the cloud — unless they move the contacts from their storage to a Google account in advance.
The good news is that the recently updated Google Contacts app already allows users to choose to back up and sync locally stored contact information.
Android Police reported that they found that apps on samsung’s Galaxy S10 Plus prompted users to back up and sync contacts on their devices, and confirmed the same functionality on devices such as the Galaxy S9 Plus.
Typically, OEMs do not turn on the option to sync contacts to a Google account by default.
As a result, unsuspecting customers lose their sync status with the cloud by placing their contacts in the phone’s local storage.
Although it’s not clear how many Android devices support syncing contact information stored directly to your Google account.
What is certain, though, is that this feature will eventually be enabled on all devices, as Google seems to be able to do so simply with server-side setup adjustments.