March 3, according tomedia reports, out of fear of the outbreak of new crown pneumonia, consumers have begun to avoid going out to store shopping, to Amazon’s e-commerce platform. The company’s fast-delivery services, Prime Now and Amazon Fresh, are overwhelmed by a surge in order demand.
Amazon warned customers on Monday that the availability of both services was limited, meaning orders were being delivered more slowly than usual. The company has not reduced the number of staff and delivery trucks for both services, but the surge in order demand has strained its delivery capacity, according to an anonymous source familiar with the matter.
One Amazon delivery driver, who did not want to be named, said there had been a recent surge in demand for bottled water on the e-commerce platform. Amazon Flex drivers who ship with their own cars don’t like to ship bottled water because sometimes those products add hundreds of pounds to their car, and it’s much harder to deliver water than to deliver a small package.