According to an internal memo obtained bymedia MacRumors and sent to Apple’s authorized service provider, new iPod devices will no longer offer personalized laser engraving services starting this week. That is, when your engraved iPod touch, iPod nano, iPod shuffle or iPod classic fails and Apple technicians confirm a new replacement, Apple will only offer customers a new product without inscriptions.
In the event of such a situation, the customer may request a re-laser engraving on the replacement device. Given that the iPod touch is a niche product in Apple’s product line, and that all other iPod models have been discontinued for years, this change is unlikely to affect most customers.
This change does not involve the iPad.