The persistence of the global coronavirus is putting pressure on almost all businesses, and while Apple is optimistic about the long-term outlook, it looks like it will be a little difficult in the short term. According to a new Bloomberg report this week, Apple is now notifying its retail stores that there is a shortage of devices not only to replace iPhones for users, but also to have a shortage of individual components that will last at least until next month. Apple has told its technical support experts that replacement parts could be “out of stock for up to two to four weeks.”
To reduce customer distress, Apple has a plan for technical support staff to mail affected users to replacement iPhones and “provide borrowed phones to ease (change) delays” as a temporary solution.
Good equipment is not the only shortage, and the report shows that individual parts are also in short supply. In previous repairs, Apple technicians would replace individual parts instead of the entire phone if possible, and a shortage in this area could actually lead to Apple having to offer a complete replacement.
Presumably, the coronavirus has had an impact on Apple’s supply and supply chain, following reports that the iPad Pro is out of stock and that the iPhone 11 is in short supply.