According to Softpedia, a recent problem with Microsoft Edge causes all browser windows to suddenly turn black so that they cannot continue to access web pages. From posts posted by users, this happens randomly during a browsing session. When this happens, all windows in the browser go black and everything else next to the menu does not render correctly.
In earlier versions of Microsoft Edge, closing the browser and then turning it back on solved the problem, but some people said that only restarting the device would return to normal.
This issue is caused by a graphics compatibility error at Microsoft Edge, so it does not occur on all devices, but only on devices with affected hardware. Microsoft has not provided more details about the hardware that could cause such problems.
A fix for this issue is already included in the latest update to Microsoft Edge, but it turns out that the issue has not been fully resolved, and there are still users who experience the same window blacking problem at random.
This time Microsoft says it can fix the problem by simply opening the browser’s task manager to kill the GPU process, and then everything will return to normal. In other words, there’s no need to interrupt a browsing session, but we all know that it’s not easy to terminate the GPU process occasionally in a browser.
Microsoft said: “After a recent initial fix for the blackening of windows, some users are still experiencing this type of situation.” UI pop-ups, such as menus, are not affected, and opening the browser task manager (the shortcut is shift ssc) and then killing the GPU process usually solves the problem. Note that this issue appears to affect only users of certain hardware. “
In addition, the latest Microsoft Edge has a separate security issue that can cause the tab to fail to load. This time, however, it was not caused by graphics-driven security software running on the device, and Microsoft said it had worked with vendors that were not compatible with Microsoft Edge’s applications to resolve the issue.